Referral Readiness Quiz: Discover Your Business's Potential to Handle a Referral Surge!

1

Do you currently have a system in place to track, manage, and reward referrals effectively? *

a) Yes, we have a robust system in place.

b) We have some basic tracking, but it could be better.

c) We are working on setting up a system.

d) Not really, it is something we have not considered.

e) What's a referral tracking system?

2

Have you considered the potential impact of word-of-mouth referrals on your business growth? *

a) Absolutely, we are all about that word-of-mouth magic!

b) We have thought about it, but could use some guidance.

c) It has crossed our minds occasionally.

d) Not really, it has not been a focus for us.

e) What is a word-of-mouth referral?

3

Do you offer any incentives or rewards to encourage existing customers to refer others to your business? *

a) Yes, we have a fantastic referral program in place!

b) We are considering implementing one soon.

c) We have thought about it, but have not taken action yet.

d) No, it is not something we have considered.

e) What is a referral program?

4

How confident are you in your ability to convert referrals into loyal customers? *

a) Extremely confident, we have got this down.

b) Pretty confident, but there is room for improvement.

c) Somewhat confident, we could use some tips.

d) Not very confident, we struggle with conversions.

e) Conversions? What are those?

5

Do you have a digital product or offering ready to provide to referrals, like videos, templates, or pdf? *

a) Yes, we have a compelling digital product ready to send to referrals!

b) We are in the process of developing a digital product for referrals.

c) It is something we have considered but have not taken action on yet.

d) No, we have not thought about offering a digital product to referrals.

e) We do not believe a digital product is necessary for our business.

6

If a popular influencer mentioned your business and you received 1000 new referrals overnight, how prepared do you feel to handle the extra workload? *

a) We are ready for the influx, we’ve been waiting for this moment!

b) We are moderately prepared and It might be a challenge, but we are up for it.

c) Honestly, we are not sure if we have the capacity to handle a surge like that.

D) Not prepared at all.

e) Customer service? That is not our strong suit.

7

Have you explored leveraging social media influencers or ambassadors to amplify your referral efforts? *

a) Yes, we have a great network of influencers on board!

b) We are considering reaching out to influencers for collaboration.

c) It is something we have thought about but have not pursued yet.

d) No, we have not explored influencer marketing for referrals.

e) What is an influencer?